General terms and conditions of sale

Last updated on 2 June 2019

Article 1 purpose

The general terms and conditions described below detail the rights and obligations of POLE WEAR ADDICT and its customers in connection with the sale of clothing and accessories for pole dance, yoga, hoop and aerial fabric.

Any service performed by POLE WEAR ADDICT implies the purchaser's unqualified adherence to these general terms and conditions of sale.

Article 2 presentation of products

The characteristics of the products offered for sale are presented in the "shop" section of our website. The photographs do not enter the contractual field. The liability of POLE WEAR ADDICT may not be incurred if errors are introduced. All texts and images presented on the website of POLE WEAR ADDICT are reserved, for the whole world, for copyright and intellectual property rights; reproduction, even partial, is strictly forbidden.

Article 3 period of validity of sales offers

The products are offered for sale until the stock is exhausted. In case of ordering a product that has become unavailable, the customer will be informed of this unavailability, as soon as possible, by e-mail or by post.

Article 4 price of products

The "shop" section of our website shows the prices in euros including all taxes, excluding postage. The amount of VAT is specified when selecting a product by the customer and the shipping costs appear on the screen at the end of the selection of the different products by the customer.

POLE WEAR ADDICT reserves the right to modify its prices at any time but the products ordered are invoiced at the price in force when registering the order.

The proposed rates include rebates and rebates that POLE WEAR ADDICT would be required to grant given its results or the buyer's assumption of certain benefits.

No discount will be given in case of prepayment.

Article 5 order

The customer validates his order when he activates the link "confirm your order" at the bottom of the page» summary of your order» after accepting these terms of sale. Before this validation, it is systematically proposed to the customer to verify each of the elements of his order; It can thus correct its possible errors.

POLE WEAR ADDICT confirms the order by e-mail; This information includes all the elements of the order.

The data recorded by POLE WEAR ADDICT constitute proof of the nature, content and date of the order. This is archived by POLE WEAR ADDICT under the legal conditions and deadlines; the client can access this archiving by contacting the customer relations department.

Article 6 terms of payment

Payment of orders is made by PAYPAL or credit card.

When registering the order, the buyer will have to pay the total amount of the invoice.

Article 7 withdrawal period

The Buyer has a period of fourteen days from receipt of the products to exercise his right of withdrawal, without having to pay any penalties, except for the cost of return. If the fourteen-day period expires on a Saturday, Sunday or public holiday or day off, it is extended until the first following working day.

After this period, we will unfortunately not be able to Exchange or refund the products.

In accordance with the Hamon law, the withdrawal period does not apply to certain articles, so the purchaser will not be able to assert his right of withdrawal on products such as:

  • Bodysuits,
  • Bras
  • Pole dance panties and shorts,
  • Legwarmers and high knee socks
  • Grips

For the other articles and in case of exercise of the right of withdrawal, the company reimburses the purchaser of all sums paid within fourteen days after the date on which this right was exercised.

In order to benefit from returning your order and proceed to its exchange and/or refund, the product must be unused and in its original packaging.

Only regular priced items can be refunded or exchanged. Unfortunately, sale items are not refundable or exchangeable. Please pay particular attention to our sizing charts or contact us by email to be sure of the size.

Article 8 delivery

We try to insure a delivery between two to three weeks after the processing of your order, however any product is delivered without warranty as to the deadlines.

Article 9 customer relations – after-sales service

It is recalled that any order placed through POLE WEAR ADDICT takes the customer's membership, without any restrictions, to these general terms and conditions of sale.

For any information, question or complaint, the client can contact the customer relations Department of POLE WEAR ADDICT

e-mail: contact@polewearaddict.com